Centre Services

Complimentary Wheelchair and Motorised Scooters
Mobility equipment, including wheelchairs and motorised scooters, can be loaned from Guest Services. 

Bookings are essential by calling 02 8858 9718. Upon arrival at the Centre, visit Guest Services and provide proof of identity to collect your scooter or wheelchair. If you require assistance with an escort to or from your car, please don't hesitate to contact staff. 

Hire of mobility equipment is available on Monday to Wednesday from 9.00am to 4.00pm, Thursday from 9.00am to 6.30pm, Saturday from 9.00am to 4.30pm and Sunday from 10.00am to 4.30pm.
Disabled Restrooms and Access
Disabled car spots are provided at all of the Centre's main car park entries. Lifts and travelators are located throughout the Shopping Centre to assist you with your movement between levels. Restrooms are conveniently located near these lifts on all levels.
At Castle Towers, we're enabling a seamless shopping experience, online and offline, right at your fingertips. 

Free Wi­Fi is available throughout the Centre. To connect, ensure Wi­Fi on your device is enabled, and select the available network profile called “Castle Towers Free Public Wi-Fi” and follow the prompts.

*Terms and Conditions apply.